UPDATED: 15 March 2024

For Singapore customers: All orders will be shipped by local courier for a flat rate of $6.50. Orders over $100 will enjoy free shipping.

Your order will be shipped within 1-3 business days from the date the order was placed. 

Eg.

• If your order is placed on Sunday, it will be shipped latest by Wednesday.
• If your order is placed on Thursday, it will be shipped latest by the following Tuesday.
• If your order is placed on Friday, it will be shipped latest by the following Wednesday.

You will receive an email confirmation with tracking once your order is shipped. Please allow 1-3 business days for delivery after order is shipped.

For all international customers: All orders under 2kg will be shipped by Singapore Registered Mail (w/ tracking) or Janio/Aramex/Qxpress (select countries). Please see below for estimated delivery times:

• Malaysia/Hong Kong/Thailand/Japan: Within 7 working days
• USA/Canada: 8-21 working days or longer for festive periods

***DHL Express is available upon request. Please email admin@terra-joy.com or contact IG: @terrajoysg_sales / @terrajoySG if you would like to expedite your order. 

DISCLAIMER: All international customers are also liable for taxes and duties incurred in their respective countries. Please be aware of the potential costs when the parcel arrives. Unfortunately, we will not be able to issue any refund if parcel is rejected by customs or customer.